What makes us special at Rosa Services? Well, we think it’s our approach to business that really is effective in helping our customers to manage the day-to-day of busy and hectic lifestyles.
Part of that obviously has to do with the dedication to excellence and customer service. But it also has to do with putting yourself in the customer’s shoes, and thinking: what do they need and what do they benefit from?
A Lot To Do
Many of our clients have one thing in common – they live in big houses with big lots, and they have a lot to do in a given day.
In fact, with any larger sized home, continual maintenance is pretty impractical if you’re also working full time or raising a family.
So people commonly rely on house cleaners, but not just any house cleaners – they have to be good ones, ones that people trust to do those chores and tasks effectively, without any strange behavior or shady shenanigans that might cause concern. They need a company that stands behind its reputation.
Common Concerns
For example, a lot of people struggle to hire house cleaners because they think that people are going to break something. They’re afraid of walking into the bathroom and seeing a towel rack hanging off of the wall, or having their cabinets beat up as people are dusting, or something like that.
Then there’s obviously the fear of theft, where even with high-end security cameras, people feel like things can just start walking off. It’s hard to keep track of everything in your home! And the very idea of theft feels terrible, it’s a violating experience that no one should have to go through.
Also, there is the concern about the social aspect of strangers being in your house at a given time. If people are home, they generally don’t want strangers coming in unless they have a decent rapport with them and know what’s going on.
So how do you fix these things and eliminate any of these concerns? Well, it has to do with good communication. Call us and you’ll see how we strive for excellence every single day, in helping not only with house cleaning, but with things like laundry and other chores. Some people refer to it as white glove service, but whatever you call it, it’s top-of-the-line and is supported by a business philosophy that cares about your comfort and convenience. We care about your sense of confidence in your house cleaning company, and that goes a long way according to many of our satisfied customers. We are busy, but we’ll do our best to fit you into a busy schedule and get your home in top shape, so that you can focus on doing whatever you need to do!